Operational Risk Management (ORM) continues to be a top area of focus for Capital One and the financial services industry overall. The skills and experience required in this area are some of the most sought after in the market today. Here at Capital One, ORM enables partners to make well-informed business decisions relating to operational risk which helps safeguard our customers, communities and company.

Capital One is seeking a self-organized and driven Manager to join the Scenario Analysis (SA) team within Operational Risk Management (ORM) in the second line-of-defense. The SA team is a highly visible team responsible for coordinating first- and second-line subject matter experts (SMEs)nto define hypothetical risk events (natural disaster, cyber attack, fraud, etc.) and assess the likelihood and impact via interviews and workshops. This is a transformative time for the SA team as virtually all aspects of the SA Program are being re-designed and enhanced to more closely integrate with Capital One annual stress test (CCAR) and enterprise risk management programs.

The Scenario Manager is responsible for owning the end-to-end Scenario Analysis workshop estimation process with an emphasis on partnership and leading teams and bringsstrong ownership and governance to process execution. Candidates should enjoy facilitating team discussions and working with a wide range of stakeholders and are comfortable working on a small, specialized team of subject matter experts.

The ideal candidate brings strengths in the following areas:

Communication: written communications are easily understood by both internal and external stakeholders; strong in-person presence; will be responsible for engaging with and facilitating a wide range of stakeholders across various business groups and executive levels

Teamwork: individual SME in the workshop estimation process while also supporting the SA team in other aspects of SA process and risk management

Customer Focus: strong relationship manager who prefers to achieve results in a collaborative and minimally disruptive way for customers and stakeholders; represents Voice Of the Customer (VOC) as a key part of decision making

Problem Solving: recommends practical solutions that meet business and internal partner needs to ensure high quality, efficiency, and strong governance

Key Responsibilities:

• Ownership of the Scenario Analysis workshop estimation process

• Coordination of multiple activities across wide range of first- and second-line stakeholders Independent planning and management of various scenario activities across SA team Gather data and reporting; perform initial analysis or potentially evaluate data provided by team analysts Design and implement internal governance processes

• Support ongoing Audit and exam requests

• Drive process improvements across existing risk programs and processes which enhance quality and efficiency

• Collaborate effectively across multiple organizations such as Operational Risk Management, Enterprise Risk Management, CCAR, Compliance, Business Risk Offices, etc. to achieve objectives

• Test controls and track issues
  

Basic Qualifications:

• Bachelor's degree or Military Experience

• At least 3 years of Financial Service experience

• At least 3 years' of experience working with internal business customers

• At least 1 year of experience with process redesign and process management frameworks

• At least 1 year of experience working within Agile framework

Preferred Qualifications:

• At least 5 years of Risk Management, Audit, or Compliance experience

• Six Sigma or Business Process Management (BPM) certification

• PMP Certification or Masters Certificate of Project Management (CPM)

• At least 2 years experience leading cross-functional projects

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).