Cox Automotive's FleetNet America is revolutionizing the industry with digital first fleet solutions connecting fleets with maintenance experts, using data driven technology via an automated marketplace of service providers & propretiary fleet technology. FleetNet America is Cox Automotive Mobility's centralized Maintenance Management division; designed for fleets, operato

The Customer Service Coordinator (CSC) drives customer loyalty through response to inbound customer calls and proactive outbound calls. The CSC coordinates the flow of information to and from the Service Department and follows up with customers to ensure satisfactory resolution. Performs other duties as required and reports to the Service Manager. Essential Functions In a

The Roadside Event Specialist/Dispatcher II is responsible for handling events marked "major" as defined by most current major event requirements. In addition to handling any assignments assigned by management. Job Duties All responsibilities of New Call/Follow Up Dispatcher I & II. Handle the day to day operational needs of the Major Events as defined by most current majo

Individuals within the Associate Support role interact with internal customers to provide and process information in response to inquiries, concerns and requests about products and services. They deal directly with internal and external customers by telephone, electronically or face to face. They respond promptly to all associate inquiries. Associate Support members respo

The New Call/Follow Up Dispatcher I handles all incoming calls as well as making outbound calls to and from Customers, Drivers, and Service Providers. This is for Second, Third, Weekend shift positions. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable qualified individ