Operational Risk Management (ORM) continues to be a top area of focus for Capital One and the financial services industry overall. The skills and experience required in this area are some of the most sought after in the market today. Here at Capital One, ORM enables partners to make well-informed business decisions relating to operational risk which helps safeguard our customers, communities and company.
Capital One is seeking a self-organized and driven Manager to join the Scenario Analysis (SA) team within Operational Risk Management (ORM) in the second line-of-defense. The SA team is a highly visible team responsible for coordinating first- and second-line subject matter experts (SMEs)nto define hypothetical risk events (natural disaster, cyber attack, fraud, etc.) and assess the likelihood and impact via interviews and workshops. This is a transformative time for the SA team as virtually all aspects of the SA Program are being re-designed and enhanced to more closely integrate with Capital One annual stress test (CCAR) and enterprise risk management programs.
The Scenario Manager is responsible for owning the end-to-end Scenario Analysis workshop estimation process with an emphasis on partnership and leading teams and bringsstrong ownership and governance to process execution. Candidates should enjoy facilitating team discussions and working with a wide range of stakeholders and are comfortable working on a small, specialized team of subject matter experts.
The ideal candidate brings strengths in the following areas:
Communication: written communications are easily understood by both internal and external stakeholders; strong in-person presence; will be responsible for engaging with and facilitating a wide range of stakeholders across various business groups and executive levels
Teamwork: individual SME in the workshop estimation process while also supporting the SA team in other aspects of SA process and risk management
Customer Focus: strong relationship manager who prefers to achieve results in a collaborative and minimally disruptive way for customers and stakeholders; represents Voice Of the Customer (VOC) as a key part of decision making
Problem Solving: recommends practical solutions that meet business and internal partner needs to ensure high quality, efficiency, and strong governance
Ownership of the Scenario Analysis workshop estimation process
Coordination of multiple activities across wide range of first- and second-line stakeholders Independent planning and management of various scenario activities across SA team Gather data and reporting; perform initial analysis or potentially evaluate data provided by team analysts Design and implement internal governance processes
Support ongoing Audit and exam requests
Drive process improvements across existing risk programs and processes which enhance quality and efficiency
Collaborate effectively across multiple organizations such as Operational Risk Management, Enterprise Risk Management, CCAR, Compliance, Business Risk Offices, etc. to achieve objectives
Test controls and track issues
Bachelor's degree or Military Experience
At least 3 years of Financial Service experience
At least 3 years' of experience working with internal business customers
At least 1 year of experience with process redesign and process management frameworks
At least 1 year of experience working within Agile framework
At least 5 years of Risk Management, Audit, or Compliance experience
Six Sigma or Business Process Management (BPM) certification
PMP Certification or Masters Certificate of Project Management (CPM)
At least 2 years experience leading cross-functional projects
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).