CRM Architect (Salesforce)
Alpharetta, GA  / Little Rock, AR  / Chicago, IL  / Jacksonville, FL ...View All
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Posted 28 days ago
Job Description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.

McKesson is in the business of better health, and we touch the lives of patients in virtually every aspect of healthcare. We partner with payors, hospitals, physician offices, pharmacies, pharmaceutical companies and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting. We believe in the importance of strong, vital organizations because we know that patients can only be healthy when our system is healthy.

Every single McKesson employee contributes to our mission-by joining McKesson you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company-and of healthcare. At McKesson, you'll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that's vital to us all.

We understand the importance of a system that works together. Your expertise, drive and passion can help us improve everything we touch, from providers to payors to pharmacies. Join our team of leaders to begin a rewarding career. Wherever you contribute here at McKesson, you will have the ability to make a real impact in the lives of others.

Current Need

We are recruiting for a CRM Architect (Salesforce) to join our team.

This will be a hybrid role requiring the successful candidate to be in office when needed.

The Architect is responsible for the design and health of production and development environments. The Architect will ensure that development and configuration are consistent with the architectural standards, efficiency, and speed required by technical and business teams as well as assist in the support process where needed.

The Architect will take business initiatives from ideation to exploration and technical design, scoping, implementation, and documentation. The Architect will also facilitate design sessions and foster growth of development team and should be a great communicator able to quickly deconstruct technical issues and confidently communicate with all levels of management.

Job Description:

  • Evaluate functional and technical requirements on high impact and large complex projects that can span multiple software technologies.

  • Responsibility includes defining architectural approach and development methods, process engineering, code review, and product demonstrations.

  • Act as a point of contact and escalation for key product support.

  • Ensure that systems are architected to consistency with technical best practices and business outcomes

  • Responsible for pushing back on predefined solutions that will not achieve long term success.

  • Ensure that DevOps environment is optimized and inclusive of security by design

  • Collaborate with other Architects to ensure enterprise standards

  • Help troubleshoot, resolve and track Salesforce end-user issues.

  • Support architectural review and code-review.

  • Help in creating unified development standards in the company.

  • Control the architecture during the next iteration of the system release.

  • Demo technical solutions for customers and users.

  • Analyze new business processes and perform business process re-engineering

  • Identify business requirements and requirements from the stakeholders on projects. Design configurable enterprise system based on requirements.

  • Choose system architecture and each individual component.

Minimum Requirements

Typically requires 7 years of relevant experience.

Critical Skills:

  • 5+ years in engineering /architect role with focus on Salesforce

  • Demonstrated experience in leading or mentoring others.

  • Salesforce Certifications requir

  • experience is required.

  • Salesforce cloud environment is required.

  • Experience with the following:

    • Object-oriented design patterns (OOAD) with knowledge of platform-specific design patterns and limits.

    • Integration patterns and experience with integration on the platform and IPAAS.

    • Data migration and common ETL tools (Informatica Cloud or Dell Boomi or MuleSoft). and Building applications, including understanding in multiple technology stacks and Salesforce.

    • Building apps using Sales Cloud, Service Cloud, Community Cloud, Health Cloud, Marketing Cloud as well as Salesforce platform.

    • Multiple complex deployments with at least 2+ years on the platform as a lead architect, implementing Salesforce applications.

    • Data modeling and clear understanding of data structures and relationships.

Preferred Experience:

  • Communication skills with the ability to work with various business and IT areas

  • Ability to collaborate with different business and IT areas at different levels of the organization.

  • Strong organizational skills.

  • Agile experience a plus but not required.

  • Atlassian suite experience is desired.


Bachelor's degree (Information Technology/Information Systems or related), or equivalent experience.

Work Environment/Physical Demands:

General Office Requirements

At McKesson, we care about the well-being of the patients and communities we serve, and that starts with caring for our people. That's why we have a Total Rewards package that includes comprehensive benefits to supportphysical, mental, and financial well-being. Our Total Rewards offerings serve the different needs of our diverse employee population and ensure they are the healthiest versions of themselves. For more information regarding benefits at McKesson, pleaseclick here.

As part of Total Rewards, we are proud to offer a competitive compensation package at McKesson. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.

Our Base Pay Range for this position

$116,600 - $194,400

McKesson is an Equal Opportunity/Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.Qualified applicants will not be disqualified from consideration for employment based upon criminal history.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to Resumes or CVs submitted to this email box will not be accepted.

Current employees must apply through the internal career site.

Join us at McKesson!

McKesson is an equal opportunity and affirmative action employer - minorities/females/veterans/persons with disabilities.


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
7+ years
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