• Work with internal team members to ensure customer desires and business priorities are effectively communicated and reflected in the product backlog.
• Enable streamlined execution of product priorities by collaborating with stakeholders and team members to define user stories and owning team/sprint backlog in collaboration with delivery teams.
• Decomposes features into stories or smaller work items to enable team execution and delivery.
• Utilize Product Manager & stakeholder input to map the product vision to user stories.
• Act as liaison between the business/customer and delivery team and represent the expectations of all interested stakeholder segments.
• Develop & maintain business knowledge for assigned Spoke or business areas.
• Define user stories and/or support team members as they write user stories.
• Mentors and coach other staff members

Hiring Requirements:

• Bachelor's degree or advanced degree (where required)
• 5+ years of experience in related field
• In lieu of degree, 7+ years of experience in related field

Preferred Qualifications/Skills

• Ability to work with minimal oversight.
• Agile/Scrum/Product Owner certifications (Scrum Alliance or SAFe (Scaled Agile Framework) a plus.
• Experience with Salesforce, Genesys Workforce Management, or Facets

Salary Range