The Senior Analyst, Capital Markets works independently to perform research, data extraction and analysis, building data and analytical tools and providing ALM modeling to support Interest Rate Risk management, Balance Sheet strategy and Liquidity Risk assessments. Here's what you can expect from the job and what you need to be successful Job Duties Validate and maintain

The Product Marketing Senior Director focuses on improving engagement and retention throughout a member's experience, partnering closely with product, operations, engagement, analytics, and marketing teams to help develop, test, and optimize our lifecycle journeys and automations. Here's what you can expect from the job and what you need to be successful Job duties Manage

The Senior Director of Member Insights reports into the VP of Continuous Improvement and will lead the Credit Union Member Insights program. The Senior Director will be the voice of the Member, with a strategic emphasis on understanding and ensuring we are meeting the evolving needs of our members. This team will be responsible for developing target state member journeys,

Manage complex CXC programs and support, including indirect management of SLA/SOW, partnering with other applicable business units (such as Card Services, Consumer Lending and Digital Products) Manages day to day operations with outsourced call center, responsibilities include Daily Transfer Rate Service Levels (70% in 30 Seconds) Quality Assurance/Call Monitoring First T

The Senior Digital Art Director helps to create, develop and manage First Tech's brand presence and creative output with an emphasis on design expression within digital properties. This work will serve both externally for existing/potential members and within the credit union amongst staff. The Senior Brand Manager accomplishes these goals through traditional Creative Ser

The Relationship Banker II is a frontline financial partner (financial MDs) that is part of a supportive and dynamic member focused sales team. As an Relationship Banker II, you'll work in a fast paced environment processing routine and complex financial transactions for members in person, over the phone, and by e mail. You'll engage in consultative conversations with mem

The Lead Content Manager contributes to the brand and advertising campaign development, including planning, creating, and managing copywriting content to strategically achieve organizational objectives and deliver a positive user experience across various touchpoints, channels, and platforms for both internal cross functional stakeholders and external partner brands. Here

The Collateral Documents Associate ensures lien placement on consumer loans,releases liens and performs title maintenance, all in compliance with title and lien regulations for each State. Here's what you can expect from the job and what you need to be successful Job Duties Ensure timely lien placement through ongoing communication with members, third party vendors, other

The Relationship Banker II processes routine and complex financial transactions for members in person and virtually, as well as follow up activities by phone and email. The Representative is focused on building strong relationships with new and existing members. Here's what you can expect from the job and what you need to be successful Job Duties Establish and maintain me

The Relationship Banker II is a frontline financial partner (financial MDs) that is part of a supportive and dynamic member focused sales team. As an Relationship Banker II, you'll work in a fast paced environment processing routine and complex financial transactions for members in person, over the phone, and by e mail. You'll engage in consultative conversations with mem

The Senior Marketing Strategist envisions, develops and implements innovative strategies and programs that take into account a complex set of factors and considerations, such as long and short term business goals, market conditions, competitive landscape, market research, seasonal trends, budget, capacity, and brand and channel strategies. Here's what you can expect from

The Digital Product Manager should be focused on building and creating a best in class Experience for our Members. This Experience obsessed individual works independently to manage complex digital product lifecycles, including product vision and strategy, go to market plans, development, positioning, launch and messaging. Here's what you can expect from the job and what y

The Senior BI Analyst, Credit Risk works independently to perform research, data extraction and analysis, building data and analytical tools and providing financial modeling to support the mitigation of credit risk. Focus areas include calculation of the allowance and provision for loan loss, evaluating concentration risk, the study of macroeconomic effects on credit risk

The Business Intelligence (BI) Analyst delivers statistical and analytical support to key stakeholders (including leadership) by creating enterprise and ad hoc reports. They also provide consultative services such as expert advice on the interpretation/usage of data and visualizations. This role will also partner closely with stakeholders to manage enterprise projects and

Quickly process routine financial transactions for members including deposits and withdrawals, loan payments, and cashier's checks, while ensuring regulatory compliance and adherence to internal procedures Establish and maintain member deposit and loan accounts Provide the highest quality of member service by promptly addressing member concerns and escalate to leadership